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Features

The full audit stack

Every capability your business needs to own, monitor, and improve your AI chat agent.

📊

Audit Dashboard

Full-visibility dashboard for every AI conversation. Filter, review, flag, and export chat logs with timestamps, resolution status, and agent version tracking.

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⚡

Real-Time Alerts

Instant notifications when your AI agent goes off-script, misses an escalation, or makes an unauthorized commitment. Configurable triggers and multi-channel delivery.

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📋

Automated Reports

Automated daily and weekly reports on AI agent performance. Conversation volume, resolution rate, escalation trends, and agent health score — delivered to your inbox.

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👤

Human Review Queue

Flagged conversations go to a structured review queue where your team can approve, correct, escalate, or archive — with full conversation context always visible.

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🔗

Webhook Integrations

Push AI chat events to Slack, n8n, Zapier, HubSpot, or any HTTP endpoint. Event-driven webhooks for conversation completion, alerts, reviews, and reports.

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🔒

Immutable Audit Trail

Every AI conversation recorded, timestamped, and stored with agent version metadata. Immutable records for compliance, dispute resolution, and performance analysis.

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eugenia

AI inbox for customer conversations, qualified leads, human handoff and audit.

Platform

  • Audit Dashboard
  • Real-Time Alerts
  • Automated Reports
  • Human Review Queue
  • Webhook Integrations
  • Audit Trail

Use Cases

  • Lead Generation
  • Customer Engagement

Company

  • About
  • Pricing
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Resources

  • Security & Audit
  • Human Handoff
  • Implementation

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