Features

The full audit stack

Every capability your business needs to own, monitor, and improve your AI chat agent.

Audit Dashboard

A full-visibility command center for every AI conversation your business handles. Filter, review, flag, and export — all in one place.

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Real-Time Alerts

Get notified the moment your AI agent says something risky, off-script, or outside your defined boundaries — before it becomes a problem.

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Automated Reports

Daily and weekly AI performance summaries delivered to your inbox — conversation quality, resolution rates, escalation trends, and agent health scores.

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Human Review Queue

Flagged conversations go to a structured review queue where your team can approve, correct, escalate, or archive — with full conversation context always visible.

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Webhook Integrations

Push Eugenia audit events to any system that accepts HTTP POST — Slack, n8n, Zapier, your CRM, or a custom endpoint. Eugenia fits into your stack.

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Immutable Audit Trail

Every AI conversation is recorded, timestamped, and stored with the agent version that handled it. The record exists. It cannot be altered. It is always retrievable.

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