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Frequently Asked Questions
How long does setup take? +
Days, not months. Connecting your WhatsApp Business number goes through Meta’s official process (we guide it); loading your catalog, tone and rules is quick, and you test everything before going live.
Do you offer a free trial? +
We offer guided demos and scoped pilots so you can see eugenia against your real workflow before rollout.
What integrations does eugenia support? +
Slack notifications for your team, and a signed (HMAC) lead webhook that can push qualified leads to any HTTP endpoint — including your CRM.
Do I need to change how my team works? +
No. Your team keeps one inbox: eugenia answers, and when a conversation needs a person it lands assigned with the full history. Your salespeople just keep selling.