// conversations & leads on WhatsApp
eugenia
Answers, qualifies and routes every customer chat with human handoff and a full audit trail.
- ✓Instant 24/7 replies
- ✓Lead qualification & context
- ✓Human handoff, fully auditable
About
Built for businesses that take AI seriously
eugenia helps teams turn customer conversations into qualified opportunities, clear handoffs and auditable records.
Our mission
Every business using AI channels faces the same problem: messages arrive everywhere, leads get mixed with support requests, and the team cannot always see what happened.
eugenia was built to close that gap. If an AI agent speaks on behalf of your business, your team should know which conversations matter, when to step in and what was said.
Why we built this
The AI chat market is full of tools that answer messages. Fewer tools help teams run the full operation: capture the lead, qualify intent, route the handoff, alert the right person and preserve the record.
We saw businesses in Latin America and beyond depending on scattered tools for conversations that directly affect sales and support. When something failed, the team had no useful record, no alert and no clear handoff path.
eugenia is the platform we wished existed: practical conversation operations with qualification, inbox workflows, reporting and audit in one place.
What eugenia does
Unify the inbox
One operational view of your WhatsApp for the whole team, with leads from Instagram and Messenger funneled in.
Route handoffs
Give teams contact context, capture fields, pipelines, channel health and handoff status in one view.
Qualify leads
Turn conversations into structured prospects with intent, source channel and follow-up context preserved.
Audit every action
Keep the evidence: transcripts, status changes, handoffs, reports and a unified audit history.
Frequently Asked Questions
What is eugenia? +
eugenia is an AI operations platform for customer conversations: unified inbox, lead qualification, human handoff, reporting and audit.
Who is eugenia for? +
eugenia is built for sales, support and operations teams that sell and serve customers on WhatsApp — with Instagram and Messenger funneling leads into it.
Can eugenia replace a chatbot setup? +
Yes. eugenia can replace fragmented chat automation with one workflow for qualification, handoff, reporting and conversation history.
What makes eugenia different from other chatbots? +
eugenia gives operators the workflow around AI: contact context, lead fields, handoff states, reports and a filterable audit trail with AI provenance.
Part of WAGMI TECH
One operating family. Three connected products.
Tap a product to see what it solves. eugenia handles your conversations; its siblings handle fleet and business intelligence — all under one house.
// fleet control & field operations
SmartFleetHQ
Live GPS, routes, geofences and alerts for teams with vehicles, technicians or mobile assets.
- ✓Real-time location & routes
- ✓Maintenance & geofence alerts
- ✓Daily dispatch tracking
// the house behind the products
WAGMI TECH
WAGMI TECH builds operating software with AI for fleets, sales and business intelligence in Honduras.
- ✓One brand, three products
- ✓Direct human support
- ✓Built for the real world
Ready to see eugenia in action?
Schedule a live demo and we'll walk through inbox, handoff, lead qualification and audit around your workflow.
Request a Demo