Live in production · WhatsApp Business API (Meta)
They message you at 11pm.
eugenia answers, quotes and sells
— like you would.
An AI that runs your WhatsApp 24/7: answers in seconds, quotes from your real catalog, understands voice notes and photos, and hands hot leads to your team with the whole conversation ready.
- ✓ Official Meta API
- ✓ Human handoff built in
- ✓ Every action audited
Seconds
to answer any message — text, voice note or photo. 24/7.
100%
of actions recorded: every AI answer, handoff and edit, in an audit log.
In production
operating real customer conversations for an industrial group in Honduras since June 2026.
How it works
Live in three steps.
No code on your side, no team retraining. eugenia joins your WhatsApp the way a new employee joins your business.
01
Connect your WhatsApp
Your WhatsApp Business number connects through Meta’s official API. We guide the whole process.
02
eugenia learns your business
Your catalog, prices, delivery zones, tone and rules. It answers with your information — not generic scripts.
03
Test it, then activate
You chat with it, adjust what you want, and approve. From then on it answers 24/7 and your team supervises from one inbox.
You stay in control
An AI that works for you — never behind your back.
The #1 fear with AI is losing control of what it tells your customers. eugenia was engineered around that fear.
You decide what it knows
eugenia answers only from your business knowledge: catalog, prices, policies. And if a configuration change would degrade what it knows, the platform blocks the publish before it can hurt you.
You decide how it speaks
Tone, greeting and rules are configured per business and tested by you before going live.
You decide when a human steps in
Explicit request, negative sentiment or your own rules: the conversation lands assigned in your team’s inbox with the full thread, and the AI pauses.
You can see everything, always
Every answer, handoff and edit is recorded. Fields captured by AI carry their provenance: which model, with what confidence. Audit it whenever you want.
What it does — today, not on a roadmap
Everything a great salesperson does on WhatsApp
Every capability below is running in production. No vaporware.
Understands voice notes
Your customer sends an audio; eugenia transcribes it and answers as if it were text.
Learn more →
Understands photos
Product photos and images enter the conversation flow naturally.
Learn more →
Quotes from your catalog
Real prices and products — answers with your data, not made-up numbers.
Qualifies every lead
Contact info, budget and timeline scored into stages, pushed to your CRM via signed webhook.
Learn more →
Hands off to your team
Assigned inbox, full history, AI paused. Your salesperson continues the same thread.
Learn more →
Follows up cold leads
Automatic, anti-spam follow-ups that respect Meta’s 24-hour window.
Routes by zone & team
The right advisor gets the lead automatically, with balanced workload.
Reports & full audit
Team, funnel, SLA and response-time reports — separating human vs AI time.
Learn more →
Impact calculator
How much is slow follow-up costing you?
Move two sliders and see the revenue you could recover every month by answering and qualifying every lead. No signup — just a starting number.
Illustrative estimate — assumptions: 25% of leads go unanswered or cold, 10% of recovered leads close. Your real number comes from an audit of your own channels.
Recoverable revenue (estimate)
$0 / mo
Leads that wrote in and never got a timely, qualified reply.
- Leads recovered / mo
- 0
- Recovered revenue / mo
- $ 0
- Yearly horizon
- $ 0
Is it for your business?
If they buy from you on WhatsApp, yes.
Construction & hardware
They ask for prices, stock and delivery all day. eugenia quotes from the catalog and captures the delivery zone before your team even opens the chat.
Real estate
Leads from ads arrive at any hour and cool off in minutes. eugenia answers instantly and routes serious buyers to the right agent.
Distributors
Repeat orders, price lists, availability by zone. eugenia handles the routine so your salespeople handle the accounts.
Services & clinics
Bookings, prices and FAQs, answered instantly — with a human takeover the moment it matters.
Getting started
Choose your starting point.
Start here
Guided demo
See eugenia working on real conversations and ask everything.
- ✓Live walkthrough
- ✓Your use case mapped
- ✓Honest scope & timeline
Recommended
Pilot on your number
One WhatsApp number, your catalog, measurable from day one.
- ✓Your WhatsApp connected
- ✓Your knowledge loaded
- ✓Handoff to your team configured
Start here
Full rollout
Inbox, routing, reports and audit for the whole team.
- ✓Team & zone routing
- ✓CRM webhook integration
- ✓Reports and audit controls
FAQ
The questions everyone asks
What if the AI says something it shouldn’t? +
eugenia knows when to hand the conversation to your team: explicit requests, negative sentiment, and a deterministic backstop if it ever promises a human and doesn’t deliver one. Every single action — AI or human — is recorded in the audit log, and configuration changes that would degrade its knowledge are blocked before publishing.
Will it sound like my business? +
Yes. eugenia is configured per business: your catalog, your prices, your tone and your rules. You test it and approve it before it goes live — and you can review every conversation afterwards.
Is it complicated to set up? +
No. You connect your WhatsApp Business number (we guide the process with Meta), eugenia learns your business, and you test it before activating. Days, not months.
Can my team take over a conversation? +
Any time. The conversation lands assigned in your team’s inbox with the full history, the AI pauses, and your salesperson continues right where eugenia left off.
Which channels does eugenia support? +
eugenia lives on WhatsApp — the channel your customers already use. Instagram and Messenger act as lead funnels that route people into your WhatsApp.
Every unanswered message
is a sale your competitor took.
Your customers are already on WhatsApp. The only question is who answers them first — and how well.